CompDAT LLC Fulfillment Policy

Effective Date: May 2024

1. Order Processing

Order processing begins promptly after payment is received. Timing may vary based on product type and order specifics. Progress updates are available through our ERP system.

2. Communication

Clients must provide necessary information and materials for successful order completion. For accounting inquiries, contact accounting@compdat.com.

3. Deposits

A deposit may be required at order confirmation. Deposits secure mutual commitment and are deducted from the final amount before delivery.

4. Delivery

CompDAT LLC commits to delivering quality products and services within agreed timelines.

5. Refund Policy

CompDAT LLC follows a no-refund policy for services that have been delivered. Products may qualify for refunds within 14 days of delivery if unopened and in original packaging.

6. Returns

Most items may be returned within 14 days of delivery in original condition with original packaging, subject to a 30% restocking fee. Special orders and custom configurations are non-returnable.

7. Cancellation

Non-contract clients must provide 60 days’ written notice to cancel services. Contract customers should refer to their specific agreement terms. Cancellation requests should be sent to support@compdat.com.

8. Payment

All transactions are processed in USD (United States Dollar). Payment information is processed securely through Stripe.

9. Governing Law

All contractual matters are governed exclusively by the laws of the State of Connecticut, United States.

CompDAT LLC — 456 Birge Park Rd., Harwinton, CT 06791 — 860-733-0165 — sales@compdat.com